Responsibility

Summary

Responsible for managing and maintaining Global Distribution Systems (GDS) and ERP systems, ensuring seamless operation, integration, and optimal performance. This role requires IT systems knowledge, expertise in ticketing processes, financial integration, and ERP management.

Responsibilities

- System Management: Maintain, update, and troubleshoot GDS and ERP systems. Ensure system synchronization and manage vendor relations.
- Ticketing Oversight: Oversee GDS ticketing operations, ensuring data accuracy and efficient workflows between ticketing and financial systems.
- ERP Control: Administer ERP modules (Back, Mid, and Front Office) and support department needs.
- Reporting: Generate performance reports, document system configurations, and present updates to management.
- Training & Support: Provide training on GDS and ERP systems and offer system support to teams.